Frequently Asked Questions (FAQs)

1. What is the turnaround time for custom t-shirt orders? Our standard turnaround time is 2-3 business days after artwork approval. Rush options are available for quicker processing – refer to our Rush Delivery section for details.

2. Can I provide my own design for printing? Absolutely! We encourage you to bring your creativity to life. You can upload your own design during the ordering process.

3. What printing methods do you offer? We specialize in a range of printing methods, including sublimation, digital printing, and more. Each method offers distinct qualities, and our team will help you choose the best one for your project.

4. Is there a minimum order quantity? We accommodate both small and large orders. There's no strict minimum, but pricing may vary based on quantity.

5. Can I order different sizes and colors within the same design? Yes, you can order a mix of sizes and colors for the same design. Our team will ensure your order is accurately processed. 3D All Over shirts are done on 100% white polyester shirts.

6. Do you offer bulk discounts? Yes, we offer competitive pricing for bulk orders. Contact our sales team to discuss discounts for larger quantities.

7. Can I see a sample before placing a bulk order? We offer digital mockups to provide an accurate representation of your design before printing. For bulk orders, we can discuss sample arrangements based on your specific needs.

8. How do I submit my artwork for printing? During the ordering process, you can upload your artwork. Ensure your files meet our recommended specifications for the best results.

9. What file formats do you accept for artwork? We accept various formats including AI, EPS, PDF, PSD, and high-resolution JPG or PNG. Our team can assist with format-related queries.

10. Can I make changes to my order after it's placed? Changes may be possible if requested before artwork approval. Once approved, changes might impact production timelines and incur additional costs.

11. How will I know when my order is ready for pickup or shipment? You'll receive an email notification with tracking details once your order is shipped. For local pickups, we'll notify you when your order is ready.

12. What is your return policy for custom printed products? Custom printed products are non-returnable, except in cases of manufacturing defects or errors on our part. Refer to our Return Policy for more details.

13. Do you offer international shipping? Yes, we offer worldwide shipping. Delivery times may vary based on location and shipping method chosen.

14. How do I contact your customer support? Feel free to reach out to our dedicated customer support team via email at [email address] or through our Contact Us page on the website. We're here to assist with any inquiries you may have!

15. Can I cancel my order after it's placed? Cancellations are possible before artwork approval. Cancellations after approval may incur fees based on the stage of production.

16. How do I ensure the colors of my design match what I see on my screen? While we strive for accurate color reproduction, slight variations may occur due to different screen settings. We recommend requesting a physical sample for precise color matching.

17. What is your policy for handling lost or damaged packages? Our packages are insured. If your order is lost, damaged, or faces any issues during transit, please contact our support team to initiate a resolution.

18. How can I track my order's status? Tracking information will be sent once your order is shipped. If you have questions about tracking, reach out to our customer support team.

19. Do you offer design assistance? Yes, we offer design services for an additional fee. Contact us for more information on how we can help bring your vision to life.

20. How do I request a quote for a custom order? You can easily request a quote through our website by providing details about your project. Our team will get back to you promptly with pricing and information.

Have more questions? Feel free to reach out to us anytime! We're here to provide the information and support you need to make your custom t-shirt printing experience exceptional.